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Urgent Care 101: The Basics of Telemedicine and In-Person Visits

March 11, 2025

Older lady describing her symptoms to the medical provider on her tablet.

In today’s fast-changing world of healthcare, patients have more options than ever. While Telehealth services were available before COVID-19, the pandemic became a necessary catalyst for both providers and patients to gain more experience and comfort with remote care. Today, as most offices have reopened and in-person visits normalize again, patients face hybrid services that offer choices between a traditional clinic visit and a remote one. In this article, AFC Chapman Hwy will explain what each option offers and compare their benefits and drawbacks.

Pros & Cons of Telemedicine

Telemedicine lets you connect with a healthcare provider via video calls, phone consultations, or online chats, bringing expert advice right into your living room. This method is most often used for bringing a doctor’s office right into your home.

How It Works:

  • Video calls or phone consultations
  • Online patient portals for sharing symptoms and history
  • E-prescriptions sent directly to your pharmacy

When It’s Useful:

  • Routine check-ups and minor issues
  • Quick follow-ups without the need to travel
  • Situations where a physical exam isn’t necessary

Limitations:

  • No physical exam, which is not ideal when a hands-on assessment is needed
  • Requires a stable internet connection and device

Pros & Cons of In-Person

In-person urgent care means visiting a clinic to see a provider face-to-face. This option is especially valuable for urgent or complex issues that require a hands-on approach. Click here for a list of our services.

How It Works:

  • Walk-in or pre-book visits at an AFC urgent care clinic
  • Thorough physical examinations and on-the-spot tests
  • Direct interaction with your care team for immediate treatment

When It’s Useful:

  • Your medical provider can assess, perform hands-on checks, and tests all in one visit.
  • Many immediate procedures and services are offered. For example, our walk-in clinic offers x-raysSTD & UTI testing, rapid flu & strep tests, and more.
  • AFC urgent care purposely has clinics situated in local areas that are just a short drive from many cities and towns in the region.

Limitations:

  • You may need to drive.
  • Fixed schedules may not always match your availability.

Comparing Telemedicine and In-Person Visits

When choosing your care method, it’s important to look beyond convenience. Consider the range of services you need and the urgency of your symptoms.

Convenience vs. Comprehensive Care:

  • Telemedicine: Ideal for minor issues, follow-ups, and questions, letting you consult from the comfort of your home.
  • In-Person Urgent Care: While it requires a trip to the clinic, you gain access to a full spectrum of services through physical exams, on-site diagnostic tests, immediate treatments, and even minor procedures. This comprehensive approach is essential for truly urgent concerns.

Cost and Time:

  • Telemedicine: Often faster and sometimes less expensive for non-urgent matters.
  • In-Person: May involve extra time and travel, but provides immediate, hands-on care that covers everything from lab work to imaging, ensuring nothing is overlooked in your treatment.

Type of Care Needed:

  • Telemedicine: Best suited for routine check-ups, simple follow-ups, and minor ailments.
  • In-Person: Services can range from something as simple as a flu vaccine to as serious as orthopedics.

Technology Requirements:

  • Telemedicine: Depends on having reliable internet and a device.
  • In-Person: No tech needed, just show up and get the care you require!

How to Choose the Right Option for You

Both telemedicine and in-person care have their roles in keeping you healthy. Telemedicine works well for follow-ups and minor concerns, while in-person visits are best when you need a detailed physical exam. Ask yourself:

Is my condition urgent or more complex than a quick call can handle?

Would a hands-on exam better address my symptoms?

How comfortable am I with using technology for my healthcare?

What type of follow-up care might I need later?

When in doubt, choose the personal touch of an in-person visit. For expert, face-to-face evaluation and treatment, visit AFC Urgent Care Chapman Hwy today!

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About Our Services:

Call (865) 951-1103 for more information about our Chapman Highway urgent care services.