The entire country experienced an upheaval during the pandemic, and the Knoxville area was no different! As many businesses shut their doors or shifted their models however necessary, our community rolled with the changes and supported each other.

The healthcare industry certainly went through some changes as well. The pandemic’s emergency status is set to expire this spring in May. That expiration will affect certain processes, like the availability of telemedicine and virtual visits.

That shouldn’t cause you to worry, though! Our team at AFC Urgent Care Chapman Highway is always here to ensure you have access to an in-person visit to help you navigate through illnesses and injuries. Check out what makes an in-person visit at AFC so great below.

What Can I Expect From an In-Person Visit?

When you start feeling sick or accidentally get hurt, it can be scary or overwhelming. This is especially true when you aren’t exactly sure what you are suffering from! Our team will put you at ease the moment you walk through our doors. Our staff are all truly passionate about quality patient care and we are here to help. When you are checked in and an exam room is ready, you will be guided to your room.

Once there, you will meet with one of our medical providers. He or she will get a thorough health history and ask you questions about your current symptoms. We also might crack a joke or two or ask about the weather, all to help calm your nerves. You are in good hands with us! A thorough exam will come next, and we will get the opportunity to evaluate the area(s) of concern. By seeing your condition in person, our providers can put all the pieces together and could even catch a symptom that would have otherwise gone unnoticed at a virtual visit!

The Benefits an In-Person Visit Provides You

• Access to testing like bloodwork or an X-ray
• Quality patient/provider relationships
• Accurate and comprehensive diagnosis
• Personal touch and genuine compassion

How Does an In-Person Visit Help You Make a Diagnosis?

In addition to a thorough physical exam, we also have a variety of resources at our disposal if needed. Not all illnesses or injuries are easily diagnosable with just an evaluation. Sometimes we need a clear image of the injured area or we need to take a look at your white blood cell count. This is where our tools like our X-ray services, blood work in our lab and rapid tests come in handy.

By using these tools, we are able to get a more well-rounded understanding of your condition. This can lead to a faster and more accurate diagnosis. It can also mean a quicker road to recovery if we can provide you with an appropriate treatment plan right away. Stop by today! We are ready to care for you.

In-Person Diagnostic Tools

• Thorough, patient-centered visits
• Lab services
• X-rays
• Rapid testing for flu, COVID-19, strep throat and some STDs

We are always here for you. Come see us at AFC Urgent Care Chapman Highway today.