Careers at AFC Urgent Care Elizabeth

Center Administrator

Company: AFC Urgent Care

Location: Elizabeth, NJ

Posted: August 16, 2021

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Description:

Summary:

To manage operations for an urgent care clinic. Manage all non-physician clinic staff. Ensure quality of patient care. Ensure maintenance of clinic building and supplies. Ensure complete and accurate charges are attributed to each patient.

Essential Duties and Responsibilities:

Interview and select individuals for front office medical receptionist, medical assistant, x-ray and other positions

Maintain and adjust work schedules and ensure optimal staffing across functional areas within clinic and amongst other clinics

Supervise, evaluate, and discipline non-physician staff

Ensure staff compliance with company policies and procedures and state and federal rules and regulations.

Ensure employees are adequately trained to perform assigned duties safely and correctly.

Monitor clinic activity and patient flow to ensure efficient and effective patient care

Ensure that medical care is delivered in accordance with physician instructions

Investigate and resolve patient and staff complaints, referring issues to others as needed

Ensure compliance with front office procedures and ensure accuracy of financial transactions

Ensure maintenance and cleanliness of facility through use of clinic staff and other support staff

Ensure adequate stock of regular supplies and place orders for needed inventory

Provide clinical duties as required and/or directed by the medical provider/physician (include but but limited to patient triage and intake, IV/blood draws, EKG, office diagnostic testing, splinting/wound care, and administering medications)

Regular attendance to ensure efficient clinic operations

Other duties and responsibilities as assigned.

Other Duties and Responsibilities

Participate in team meetings with other clinic managers

Participate in special projects as needed

Qualifications:

Four year college degree preferred

Minimum of two years’ experience working in a supervisory role in a medical office

Computer proficiency

Demonstrated skills in written, verbal and consultative communications

Ability to deliver high levels of customer service and achieve customer satisfaction

Understanding of compliance and regulatory guidelines (HIPAA, OSHA, etc.)

Understanding of revenue cycle management

Physical Demands/Work Environment:

Office environment. Standing for extended periods of time. Sitting and keyboarding for extended periods of time. Reaching and stooping for files. High attention to detail and ability to focus. Potential exposure to potentially infectious material and chemicals. Moderate noise level