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How Can I Help My Child Feel Comfortable at Urgent Care?

April 14, 2025

Sick boy laying on the couch coughing surrounded by tissues

Help your child feel less nervous about visiting urgent care. Follow these tips and tricks to make it more fun than scary.

When your child comes down with a fever or starts limping after an afternoon at nearby Urban Air Adventure Park or skating at Kate’s Skating Rink, your first thought is likely: “Do we need to head to urgent care?”

That quick decision can feel a little chaotic, especially when your child is scared, uncomfortable, or unsure about what’s happening. But there are some easy things you can do ahead of the visit to help your child feel calmer, safer, and even a little more in control.

Let’s walk through a few smart and simple ways to prepare your child for their next urgent care visit in Indian Trail.

Visit AFC Indian Trail today.

Why Do Kids Get Nervous About Going to Urgent Care?

Think about it: most kids don’t have much experience in clinical settings and when they do, it might involve being poked or prodded when they already feel bad. So, it’s no surprise that urgent care can bring up a lot of anxious feelings, like:

  • Worry about getting a shot or test
  • Fear of being in pain
  • Nervousness around new people or unfamiliar equipment
  • Memories of a past medical visit that was uncomfortable

These worries are normal! But with a little preparation, you can help ease their mind.

Start with a Calm, Honest Chat

One of the best things you can do is talk with your child ahead of time about what to expect. Keep the conversation simple and comforting.

Try saying something like:

“We’re going to visit a doctor who can help you feel better. They’re very nice, and I’ll be with you the whole time.”

Let your child ask questions and be honest if something might be uncomfortable but follow it up with reassurance. The goal is to build trust and take away the mystery of the visit.

Let Them Bring Something Familiar

Having a comfort item in hand can make a big difference in how your child feels walking into the clinic. Whether it’s their favorite stuffed animal, a small toy, or even a lucky bracelet, these items serve as a familiar reminder that they’re safe.

Bonus: These items can also help keep your child occupied while waiting to be seen.

Pack a Mini “Clinic Kit”

Being prepared can help the whole process go more smoothly for both you and your child. Here’s what to bring:

  • Water and a snack (especially helpful if your child is hungry or restless)
  • A book, coloring pad, or simple game
  • Health insurance info and a list of your child’s recent symptoms
  • Any medications your child is currently taking

Having all of this on hand will help the provider treat your child more quickly and accurately.

Offer Control Where You Can

When kids feel powerless, their anxiety can go up. That’s why giving them little choices can go a long way. Let them decide:

  • Which hoodie to wear
  • What comfort item to bring
  • Whether they want to sit in the front or back seat on the way there

Even these small decisions give them a sense of ownership over the experience.

Create a Positive Association

One of the best ways to make urgent care feel less scary is to turn it into a slightly more “normal” part of life. After the visit, plan a stop somewhere fun or relaxing nearby, like grabbing a treat from Sweet Frog or walking around Sun Valley Commons to window shop or grab a smoothie.

You can say:

“You were so brave today! Let’s go do something fun together.”

These little moments help your child see that medical visits aren’t always scary or unpleasant – they’re just a part of taking care of ourselves.

Trust Our Team at AFC Urgent Care Indian Trail

At AFC Urgent Care Indian Trail, our providers are trained not only to treat pediatric conditions, but to help kids feel seen, heard, and cared for during their visit. We work to create a calm, friendly environment from the minute you walk in the door.

Whether your child needs help with a cough that won’t go away or treatment for a minor injury after a busy weekend, we’re here to help your family get back to normal—quickly and with as little stress as possible.

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Call (704) 247-6598 for more information about our Indian Trail urgent care services.