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Urgent Care 101: Pros & Cons Between Telemedicine & In-Person Visits

March 11, 2025

Couple describe their sickness to the doctor on their laptop

Healthcare options are changing, and now you can choose between telemedicine and traditional in-person visits. Although telehealth has been around for a while, the COVID-19 pandemic really brought it into the spotlight. With clinics welcoming patients again, you have a blend of options to consider. In this article, AFC Ooltewah will explain what each option offers and compare their benefits and drawbacks.

Telemedicine:

Telemedicine allows you to consult with healthcare providers through video calls, phone calls, or online platforms. This method is most often used for bringing a doctor’s office right into your home.

How It Works:

  • Video calls or phone consultations
  • Online patient portals for sharing symptoms and history
  • E-prescriptions sent directly to your pharmacy

When It’s Useful:

  • Routine check-ups and minor issues
  • Quick follow-ups without the need to travel
  • Situations where a physical exam isn’t necessary

Limitations:

  • No physical exam, which is not ideal when a hands-on assessment is needed
  • Requires a stable internet connection and device

In-Person Visits:

In-person urgent care visits take place at a healthcare facility where you see a provider face-to-face. This method is particularly important for urgent or complex issues that require immediate attention. Click here for a list of our services.

How It Works:

  • Walk-in or pre-register visits at an AFC urgent care clinic
  • Thorough physical examinations and on-the-spot tests
  • Direct interaction with your care team for immediate treatment

When It’s Useful:

  • Your medical provider can assess, perform hands-on checks, and tests all in one visit.
  • Many immediate procedures and services are offered. For example, our walk-in clinic offers x-rays, STD & UTI testing, rapid flu & strep tests, and more.
  • AFC urgent care purposely has clinics situated in local areas that are just a short drive from many cities and towns in the region.

Limitations:

  • You may need to drive.
  • Fixed schedules may not always match your availability.

Evaluating Your Options:

When deciding between telemedicine and in-person urgent care, it’s important to consider not just convenience but also the breadth of services you receive.

Convenience vs. Comprehensive Care:

  • Telemedicine: Ideal for minor issues, follow-ups, and questions, letting you consult from the comfort of your home.
  • In-Person Urgent Care: While it requires a trip to the clinic, you gain access to a full spectrum of services through physical exams, on-site diagnostic tests, immediate treatments, and even minor procedures. This comprehensive approach is essential for truly urgent concerns.

Cost and Time:

  • Telemedicine: Sometimes faster and less expensive for non-urgent matters.
  • In-Person: May involve extra time and travel, but provides immediate, hands-on care that covers everything from lab work to imaging, ensuring nothing is overlooked in your treatment.

Type of Care Needed:

  • Telemedicine: Best suited for routine check-ups, simple follow-ups, and minor ailments.
  • In-Person: Services can range from something as simple as a flu vaccine to as serious as orthopedics.

Technology Requirements:

  • Telemedicine: Depends on having reliable internet and a device.
  • In-Person: No tech needed, just show up and get the care you require!

Choosing the Right Option

Both telemedicine and in-person urgent care have their roles in keeping you healthy. Telemedicine works well for minor issues and follow-ups, but if you’re experiencing serious symptoms or need a hands-on exam, nothing beats an in-person visit. For the most thorough, personal care, AFC Urgent Care is ready to welcome you for an in-person visit when it matters most.

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About Our Services:

Call (423) 531-9110 for more information about our Ooltewah urgent care services.