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Telemedicine in the Philadelphia PA Metro Area | Telecare and Virtual Visits | AFC Urgent Care

Urgent Care Telehealth

AFC Urgent Care locations in the Philadelphia, PA, Metro Area provide telemedicine visits for our patients to ensure they can access care whenever needed. Telemedicine visits and access allow patients who have difficulty traveling or need a more flexible option for healthcare.

Our provider team can consult patients, provide referrals, evaluate injuries, diagnose symptoms, and recommend coordinated care, all through telemedicine. All our patients need is audio and video capabilities to get the care they need. If you have any questions, please call our provider team at our urgent care location. Below, we’ve provided resources to explain what telemedicine is, the services we can provide via telemedicine, and why patients don’t have to delay care during this global healthcare crisis.

Most insurance plans cover telemedicine, but we advise you to speak with your health plan administrator to double-check. The average cost for a telemedicine visit is $150 for patients without insurance.

What is Telemedicine? How does it work?

Telemedicine is defined as the practice of using technology to deliver medical services from a distance, according to the American Academy of Family Physicians. Patients can connect to providers through a dedicated portal with an internet connection and computer with audio/video capabilities. Our provider team can then provide various urgent care services, treatment recommendations, and other crucial services digitally.

Telemedicine is ideal for patients who need care but cannot travel at the moment. A virtual visit allows our provider team to provide detailed and collaborative care for a variety of needs.

Patients now have an efficient and effective way to get the care they need, all from the comfort of home. If you’re curious about insurance accepted for telemedicine, please refer to you local AFC Urgent Care Center’s accepted insurance list and consult your health plan administrator.



Telemedicine Services are available at AFC Urgent Care locations in the Philadelphia, PA, metro area

Here are all the conditions and needs we can treat via telemedicine: Please call one of our locations for more information about covered services and insurances.

  • Allergy Symptoms
  • Bug Bites
  • Poison Ivy
  • Eczema
  • Psoriasis
  • Mild Sunburn
  • Cold Sores
  • Canker Sores
  • Cold
  • Sore Throat
  • Diarrhea
  • Ear infection, earache, or swimmers ear
  • Eye infection, pinkeye, sties
  • Female urinary tract infections
  • Head Lice
  • Infected toenail or fingernail
  • Minor Burns
  • Minor Rashes (e.g. Impetigo, Shingles, Ringworm)
  • Newly onset cough
  • Sinus Infection or Sinusitis
  • Fever
  • Urinary Tract Infections

Here is an exclusion list of telemedicine services THAT ARE UNAVAILABLE THROUGH VIRTUAL VISITS:

  • No narcotic or controlled substance renewal or prescription.
  • No prescriptions over one month
  • No Chest Pain
  • No Pelvic/genital/rectal/breast exams
  • No suturing
  • No psychiatric conditions
  • No emergency symptoms, including: Dial 911(chest pain, shortness of breath, allergic reaction, choking, altered of consciousness, head or neck injury
  • No STDs or STIs
  • No Pregnancy, birth control renewal, or birth control advice
  • No Workers' Compensation or Occupational Health visits
  • No Referrals to specialists
  • No Physicals or Sport Physicals
  • No Suturing, suturing removal, or wound care
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