FAQ in Richmond at AFC Urgent Care

What kinds of injuries and illnesses can you treat?

We treat a much wider range of ailments than your typical clinic including:

• Common cold, flu or fevers
• Sinusitis and Cough
• Allergy Treatment
• Pharyngitis
• Acute Upper Respiratory Infection
• Mycoplasma Infection
• Fatigue/Malaise
• Hypertension
• Bronchitis
• Poison Ivy, Poison Oak
• Insect Bites
• Sprains, Broken Bones and Dislocations
• Cuts that may require stitches
• Breathing Discomfort including moderate Asthma
• Urinary Tract Infection
• Sexually Transmitted Diseases
• X rays
• Lab Tests
• Drug Screening and other Occupational Health
• Ingrown Toe Nail
• And many more.

What Kind of Examinations are available?

• Heart/EKG
• Camp, Sports, School Physicals
• Adult Sports Physicals
• Immigration Physicals
• DOT Physicals
• Routine Examinations

How are you able to treat minor bone breaks and dislocation when my primary care physician can’t?

Your primary physician can do many things, but common large clinics require her to refer to a specialist even for minor bone breaks which can take time. We have a state of the art Del X ray platform and an efficient electronic system to get immediate expert Radiological Assessment so that you can be treated immediately.

How are you able to provide stitches when my primary physician can’t?

Like X-rays, many large clinics require your primary care physicians and provider to refer to a specialist or another department which has a modern trauma procedure room. At AFC Urgent Care, we invested in a large modern trauma procedure room so you do not have to wait when these types of procedures are needed.

What are the main differences between Primary Care and Urgent Care Clinics?

Primary Care and Urgent Care providers often have identical qualifications and backgrounds, but primary care is oriented toward longer term health needs whereas Urgent Care specializes in quickly treating illnesses and injuries. The prices are not different; however, it can take a while to schedule an appointment with a primary care physician whereas Urgent Cares are specifically designed to take in walk-ins.

What are the main differences between an Emergency Room and Urgent Care?

For the typical Urgent Care patient suffering the injuries and illnesses listed earlier, the main differences are that ER costs many times higher and the wait times can be very long. For an ER, the typical minimum copay or deductible is often $250 - $1500, many times higher than urgent care cost. ERs are best for life or limb threatening illnesses or injuries, such as heart attack, complex bone breaks that require resetting, critical gunshot wounds, or stroke. These types of emergencies require very expensive equipment and highly specialized staff. Since they are designed and prioritized for critical care, patients with lower priority urgent needs often have to wait hours to be see. The arrival of single standing ERs has greatly reduced the wait times, but they are still designed for true emergencies.

What are the costs for examinations?

Not all insurance covers examinations in an urgent care. If an examination is needed, however, as part of treatment, generally, insurance covers. When insurance does not cover, we offer low cash prices.

Who do you share my information with?

We only share information with your insurance provider that is required. If you are paying cash none of your information is shared unless you ask us to share with another medical provider.

How much does it cost to send information to another provider?

We send information via fax at no charge. We also can provide you a hand copy at no charge. We only charge for special postage at your request.