Patient Resources in Durham – Southpoint, NC

Assisting with Insurance, Health Programs, and Payment

Receiving quality medical care involves more than just the treatment process itself. In fact, there are several other factors that contribute to your experience, such as registration forms, insurance claims, and medical release processes. For you to get the most from your urgent care visit, it’s vital that you have access to additional assistance with the logistics. This is where AFC Urgent Care’s collection of patient resources in Durham-Southpoint, NC, can help. We have a series of forms and informational files, each available for you to read or fill out at your leisure. Learn more about these healthcare resources here.

American Family Care offers a number of patient resources, including the following: pre-registration forms, statement inquiry, or medical records release form. You can complete each of these documents on your own time, and you can turn them in to us immediately when you walk into our clinic. By filling out these forms in advance, you allow yourself more time to check the accuracy of your information and record any symptoms. This can also reduce your wait at our clinic since you won’t need to spend additional time providing us with key patient information.

In addition to important documents and personal information forms, we also have a series of patient education resources that we can provide at your request. From general health and wellness knowledge to brochures related to specific illnesses or conditions, we have several offerings for you to peruse. We are firm believers that knowledge is power, and in having access to detailed healthcare resources, you can empower yourself to take a proactive approach to your wellness.

We even strive to make ourselves as accommodating as possible when it comes to paying for your care. American Family Care accepts most insurance plans, making it easier than ever to get coverage for your essential treatments and corresponding medications. In order for us to better serve you, please call the clinic directly. This way, we can double check whether we accept your specific insurance provider and put your mind at ease when it comes to receiving the care you need.

AFC can also file your claim for you; however, any co-pays, deductibles, or non-covered services must be paid at time of services rendered. We also accept Cash, Check, Visa, Mastercard, Discover Card, and American Express.

At AFC, we consider it our mission to make getting you the care you need as easy as possible. So contact us today to take advantage of our patient resources in Durham-Southpoint, NC. Our team will work with you to ensure that every detail of your visit is taken care of and that you leave our care feeling hopeful.