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Urgent Care 101: What’s the Difference Between Telemedicine and In-Person Visits

March 11, 2025

Father describes his son’s fever to the doctor on the iPad screen

In today’s fast-changing world of healthcare, patients have more options than ever. While Telehealth services were available before COVID-19, the pandemic became a necessary catalyst for both providers and patients to gain more experience and comfort with remote care. Today, as most offices have reopened and in-person visits normalize again, patients face hybrid services that offer choices between a traditional clinic visit and a remote one. In this article, AFC Statesville will explain what each option offers and compare their benefits and drawbacks.

Understanding Telemedicine

Telemedicine allows you to consult with healthcare providers through video calls, phone calls, or online platforms. This method is most often used for bringing a doctor’s office right into your home.

How It Works:

  • Video calls or phone consultations
  • Online patient portals for sharing symptoms and history
  • E-prescriptions sent directly to your pharmacy

When It’s Useful:

  • Routine check-ups and minor issues
  • Quick follow-ups without the need to travel
  • Situations where a physical exam isn’t necessary

Limitations:

  • No physical exam, which is not ideal when a hands-on assessment is needed
  • Requires a stable internet connection and device

Understanding In-Person Urgent Care Visits

In-person urgent care visits take place at a healthcare facility where you see a provider face-to-face. This method is particularly important for urgent or complex issues that require immediate attention. Click here for a list of our services.

How It Works:

  • Walk-in or pre-book visits at an AFC urgent care clinic
  • Thorough physical examinations and on-the-spot tests
  • Direct interaction with your care team for immediate treatment

When It’s Useful:

  • Your medical provider can assess, perform hands-on checks, and tests all in one visit.
  • Many immediate procedures and services are offered. For example, our walk-in clinic offers x-raysSTD & UTI testing, rapid flu & strep tests, and more.
  • AFC urgent care purposely has clinics situated in local areas that are just a short drive from many cities and towns in the region.

Limitations:

  • You may need to drive.
  • Fixed schedules may not always match your availability.

Side-by-Side Comparision

When deciding between telemedicine and in-person urgent care, it’s important to consider not just convenience but also the breadth of services you receive.

Convenience vs. Comprehensive Care:

  • Telemedicine: Ideal for minor issues, follow-ups, and questions, letting you consult from the comfort of your home.
  • In-Person Urgent Care: While it requires a trip to the clinic, you gain access to a full spectrum of services through physical exams, on-site diagnostic tests, immediate treatments, and even minor procedures. This comprehensive approach is essential for truly urgent concerns.

Cost and Time:

  • Telemedicine: Often faster and sometimes less expensive for non-urgent matters.
  • In-Person: May involve extra time and travel, but provides immediate, hands-on care that covers everything from lab work to imaging, ensuring nothing is overlooked in your treatment.

Type of Care Needed:

  • Telemedicine: Best suited for routine check-ups, simple follow-ups, and minor ailments.
  • In-Person: Services can range from something as simple as a flu vaccine to as serious as orthopedics.

Technology Requirements:

  • Telemedicine: Depends on having reliable internet and a device.
  • In-Person: No tech needed, just show up and get the care you require!

Deciding the Best Care Path

Both telemedicine and in-person urgent care have their roles in keeping you healthy. Telemedicine works well for minor issues and follow-ups, but if you’re experiencing serious symptoms or need a hands-on exam, nothing beats an in-person visit. When in doubt, choose the thorough and immediate care you deserve. For expert, face-to-face evaluation and treatment, visit AFC Urgent Care today!

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About Our Services:

Call (704) 924-4740 for more information about our Statesville urgent care services.