Frequently Asked Questions at Walk-in & Urgent Care Clinic in West Chester, PA

At AFC Urgent Care Urgent Care & Walk-in Clinic in West Chester, PA, we look forward to helping you feel better.

What Type of Medical Treatment do you provide?

We specialize in high-quality, compassionate, and effective medical care for most non-life-threatening conditions due to illness or injury, including family and preventive care. We also perform physicals, offer travel medicine, and a wide range of occupational employer services. We bridge the gap between a primary care physician and the ER, providing extended hours, seven days a week, with CLIA-certified labs, digital x-rays, splints & braces, vaccines, prescriptions & some non-narcotic medications. However, you should always call 911 and seek a hospital ER if you have a life-threatening condition or emergency.

How is an Urgent Care different from my regular doctor’s office?

Since we are a walk-in center, you can be treated at AFC Urgent Care Center without making an appointment. We are open 7 days a week and here for you when you and your family need immediate care. While we both care for common illnesses, urgent care is better for non-life-threatening injuries requiring X-rays, sutures, and orthopedic equipment like splints and boots. We can also provide quick blood tests and lab results to address certain medical conditions. We are here to help with specific issues relating to chronic health issues, such as diabetes, high blood pressure, or psychiatric disorders, where long-term management of these conditions is better addressed in primary care offices.

What is the difference between Urgent Care and Emergency Room?

Urgent care is for conditions that require prompt, urgent attention but do not pose an immediate, serious threat to your health or life. Medical issues that are life-threatening, call 911 or go directly to a hospital emergency room. If not, an Urgent Care Center such as AFC Urgent Care West Chester is an excellent alternative. Click here to read more. Many of our providers have worked or continue to work part-time in local emergency rooms. We take pride in the experience of our medical team.

Can I come to AFC Urgent Care West Chester for a deep cut or laceration for sutures?

Yes, we are a great place to be treated for cuts, lacerations, and wounds. Our procedure and laceration center is fully equipped. Our providers are experienced in suturing and treating patients of all ages.

Do you treat all ages?

We treat all ages

Do you treat children?

Yes.

Do you provide X-rays at your facility?

Yes, we have state-of-the-art digital X-ray equipment and X-ray techs on-site.

Do you do physicals?

Yes--We can do sports, camp, and school physicals, and annual physicals. We also do pre-employment, DOT physicals, and Immigration Physicals.

Do you do gynecological exams?

Yes, we perform gynecological exams when appropriate, including Pap Smears.

Do you do STD testing?

At AFC Urgent Care, we can perform a comprehensive screening for STDs. Most insurance plans will cover the tests, but we have affordable self-pay prices if you are uninsured. Our providers will discuss the different tests and which would be appropriate, depending on your risk factors and symptoms.

Do you treat STDs?

We treat STDs at our urgent care location in West Chester. Rest assured that we treat your medical information with high confidentiality and discretion. STD Testing is also available.

I am going abroad. Do you offer travel immunizations?

Yes, please ask about our Travel Medical Program.

Do you provide seasonal flu vaccinations?

Yes, we do. Click here to learn more about the flu vaccine.

Do you have medications on-site?

Yes, as a convenience, we carry a variety of commonly prescribed medications and antibiotics that the patient can purchase. Our providers dispense medication for our patients only. We do NOT have any narcotics or pain medication on-site.

What do I need to bring when I come to AFC Urgent Care?

Patients need to bring a photo ID and insurance card. If the patient is a minor, we use the photo ID of the accompanying parent or guardian.

Do I have to make an appointment?

No, you can walk in during our normal business hours and be seen by a Provider.

How much do specific vaccines cost?

The cost of each vaccine is different. Please call for specific prices.

Where are you located, and how do I get to your center?

We are located on East Gay Street in West Chester, PA. We are between Pardo’s Automotive and Tires Plus. We have a parking lot available for you.

How long is the wait to see a provider at AFC Urgent Care Center in West Chester?

Patients are seen on a walk-in, first-come, first-served basis and are usually in and out within 1 Hour. Occasionally, patients may experience longer than the typical wait time if multiple people walk in simultaneously. We try to staff our clinics appropriately to keep wait times minimal.

Do you take my insurance?

We participate with most major insurances. Visit our Health Insurance Information page for a list of insurances we accept, or call our office.

How much will the visit cost if I have no insurance?

We have a standard discount for all our rates for patients without medical insurance. The total cost of your visit depends on the services you use at our walk-in urgent care clinic. Our center offers on-site lab testing, state-of-the-art digital X-rays, and on-site prescription medication. The costs for these services are additional, but we will always explain the cost before proceeding with any procedure so you can decide whether to move forward.

How much is a typical visit?

For insured patients, we collect your deductible and/or co-pay at the time of service and then bill your insurer. After your insurer sends us an EOB (explanation of benefits), AFC Urgent Care will bill you for any balance still due.

If I have insurance, will I get a bill after my visit?

Our fees are fixed, but the amount that your insurance company covers depends on your specific plan. We collect your deductible and/or co-pay for insured patients at the time of service. After your insurer processes your claim, if there is a balance due, we will bill you for the remaining balance.