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AFC West Springfield Testimonials

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Testimonials

“Fast and thorough. “

Sherry J.

“It was aSaturday, my wife insisted I see a doctor. My PCP was closed. I went to an Urgent Care in town. They were open but had taken their last patient for the day. Very disappointed at that commitment to care.! Wife directed me to you. You were outstanding in every respect. Dr. Rodriguez was professional, efficient and caring. I was very surprised at the follow up (either Tues or Wed) I had just begun to feel better. No one had ever called back to see how I was doing before. (I’ve had these sinusitis episodes many times.) I thought that was very caring and it was certainly appreciated. Altogether it was as good a Doctor visit as I can ever remember. I am reccomending you already. Thanks for the service and caring."

Michael H.

“This was my second time I had to use AFC Urgent Care and both times I was taken care of and impressed with their service. I would recommend this place to everyone."

Mirian G.

“It’s comforting to know that there is a place to go with problems, large or small, and be treated with respect, no like a number. I love that it accepts my insurance and that everything was taken care of in a timely manner. They even gave me bottled water. Great professionalism and great service. Thank you."

Donna D.

“Very welcoming staff! Friendly, caring, considerate, understanding, professional are words I would use to describe the Staff/Dr. The facility was very clean and I loved the wall paintings. I also liked the very thorough information which was printed out for me at the front desk upon leaving. I would definitely visit the facility again! Thank You."

Anne R.

“My visit was much quicker than I thought it would be. The girls at the front desk were extremely friendly. The Dr was thorough and very pleasant and answered all my questions. it was a pleasant experience."

Shelia L.

“Sunday morning 8am, there I was 1,400 miles from home and from my doctor, I was sick as a dog. My son suggested AFC Urgent Care, I had never heard of your company. We live south of Orlando, Fl. I was the first client of the day and everyone I spoke with or interacted with were just GREAT! In fact I was so pleased with the service and care I received I asked for everyone’s name. Here are the wonderful people I had contact with during my visit, Lauren, Tara, Kaylee, Sheryl and Dr Lout, In this world of customer no service I was very pleased to use this location, all my needs were met and I walked out the door with a smile on my face. I was still sick as a dog, but really appreciated the great service I received. Dr. Lout’s diagnosis of a sinus infection was right on and after taking the medication he prescribed I was feeling better in no time. Regards, Joe"

Joe O.

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