At AFC Urgent Care West Hartford we understand your concerns and apprehensions regarding the novel coronavirus COVID-19. Please know that the health, safety and well-being of our patients and staff remain our absolute top priority. This is a responsibility each and every one of us take very seriously. As we continue to carefully monitor the situation with the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC) and our local CT health agencies, we are taking additional precautions which include the following strategies:
**All patients are prescreened outside of our facilities so that no suspected COVID-19 patients enter. Everyone undergo's an initial assessment for COVID-19 symptoms by phone or in person prior to entering our facilities and directed to the appropriate place of care or testing facility.
**In addition to complying with the CDC guidelines for proper healthcare provider hygiene and surface disinfection, we undergo a sequence of relentless cleaning and sanitation measures.
**All team members remain diligent about frequent hand washing and utilizing hand sanitizer before and after every visit.
**Employees are medically screened prior to each shift and are instructed to stay home if they are not feeling well.
**Waiting rooms are controlled to increase social distancing and patients are offered to wait in their cars if necessary.
**If you are exhibiting symptoms of COVID-19(and not symptoms of allergies) or have been exposed to someone who has a confirmed case of COVID-19, please call us before coming to the clinic for further instruction. You can also call 211 and the call center will professionally guide you to the next steps in care treatment.
**Follow the hygiene and social distancing protocols as outlined in the CDC guidelines – this includes proper hand washing, avoiding the touching of eyes/nose/mouth with unwashed hands, covering your mouth and nose or use the inside of your elbow when you cough or sneeze, and stay home from activities if you are ill and/or have fever.
**Monitor the directives set forth by our federal, state and local governments.

AFC Urgent Care West Hartford can pre-screen you

AFC Urgent Care West Hartford understands that this is a very concerning time and you may have a lot of questions about the Coronavirus outbreak. You can always contact us for more information at (860) 986-6440. We are also open 7 days a week Monday-Friday 8am-5pm and Saturday-Sunday 8am-2pm. We are staffed by licensed professionals, and we accept most insurances.
PLEASE remember to wash your hands frequently, cover your coughs and keep yourself at a safe 6 feet distance from others. . You may also visit our FAQ’s https://buff.ly/3bptikRor CT. Gov https://buff.ly/2vWrhNKfor up to date information in regards to the Coronavirus.
Thank you and stay well,
Your AFC Urgent Care family.